Communicate with customers the way they want to communicate
With our easy-to-use texting platform, you can keep all communications — whether they’re text, email, or phone calls — in one convenient dashboard.
Benefits of using the Texting Platform
Customers expect two-way communication through text messaging. Problem is, when your salespeople text from their personal phones, you lose a critical communication trail. Until now.
Document all incoming and outgoing messages with customers. Then easily view and print a history of customer communications.
Track, evaluate and ensure that your salespeople are working their pipelines.
Pinpoint breakdowns in the sales or customer service process.
Boost organization and time-management. Salespeople can easily review previous communications before they reach out to customers.
Set up autoresponders to commonly asked questions. Save time, provide 24/7 service, and ensure customer questions are answered quickly.
Put a face with a name. You can automatically reply to customers with a head shot, picture or logo so people know who they’re communicating with.
Get to the information you need fast. Color coding by incoming and outgoing messages enables you to quickly scroll through messages.
Schedule messages to go out to customers as needed.
Avoid customers’ spam filters. Short phone numbers often trigger spam filters on your customer’s phones. We use 10-digit codes to make sure that doesn’t happen.
How it works: One system manages all your communications
Use your business number*
Send and receive text and picture messages from your existing business number — and stop using personal contact information.
*Available in most cases
Easy to use mobile-friendly dashboard
Text, email or respond to Facebook messages through the dashboard to record everything — and keep customer communications separate from personal ones.
Receive notifications
The salesperson, you or other assigned person will receive a notification via email or text when a customer sends a message.
View active discussions
Quickly see if customers haven’t received a response to their questions — and ensure you never miss a customer text again.
Fully customizable
We will build a complete solution that meets the needs of your business. Plus, we offer custom pricing plans for every budget.
Privacy and Security
We use cutting-edge technology that keeps your customer information private — and you can count on us to never sell your data.